Studio Moe

Frequently Asked Questions

I'm happy to offer discounts on bigger orders.

For mastering and stem mastering you can find the discounts on the prices page. For other services, bulk orders and high output labels please contact me and we can work out a rate.

Payment is currently possible via bank transfer, Paypal, or Wise. With both Paypal and Wise you can use your credit card as a payment method if you wish.

No, it's also possible to pay in other currencies.

Currently, I am using Wise to accept foreign currency payments, this is a low-cost solution which does not incur any exchange fees. Please check out the Wise website for more information (wise.com).

Customer satisfaction is my goal, I never want to take money from an unhappy client.

Therefore, for most jobs, I don't take any payment upfront. Instead, I will provide you with previews of your project and once you're 100% happy with the result I will ask for payment and deliver your final project files.

Once these files are sent your payment will be considered final, and NO REFUNDS will be issued. However, revisions are always possible.

I always try to work as efficiently as possible while maintaining top quality. If your project has a short deadline it may be possible to rush your order, however, in general, these are the average turnaround times:

Mixing: 3 to 10 business days (per song)
Mastering: 2 to 3 business days (for most projects)
Stem Mastering: 2 to 3 business days (for most projects)
Live-Set Mastering: 1 to 2 business days
Production: 5 to 15 business days (for most projects)
Post-Production: 3 to 10 business days

Yep! Every project is archived on multiple hard-drives and is saved for at least 5 years.

Here are 3 easy-to-follow checklists, click below on the service you require.

Mixing Checklist | Mastering Checklist | Stem Mastering Checklist

About 0.7 decibels of volume!

A Digital Release Master is delivered with the loudest peaks around -0.3db to -0.2db (true peak). This ensures that the song isn't too quiet on any playback system, while also leaving enough headroom to avoid distortion on lower range consumer devices. This format is great to use for download stores and services like Bandcamp.

A Streaming Master is delivered with the loudest peaks at -1db (true peak). This gives streaming services like Spotify and Apple Music enough headroom to ensure that distortion won't be introduced on their end during the transcoding process.

Both masters are otherwise identical and there is no extra cost if you wish to order both versions together.


Technicalities:

1. You can use a streaming master for download stores, cds, vinyl, etc... The extra headroom doesn't cause any issues, and the difference of 0.7db is barely perceptible to most people.

2. If your release is targeted to download stores like Beatport and your distributor can only deliver one file for all stores and services, you can still technically use a Digital Release Master for streaming services. The 0.3db of headroom (even if not recommended by Spotify or Apple) is usually more than enough to avoid distortion during transcoding. Most professionally mastered music you hear on Spotify is often still mastered at this volume or louder without issues. Many releases I've mastered have been uploaded to Spotify and Apple this way and I have yet to have an issue. However, since this goes against industry recommendations I cannot guarantee distortion free transcoding for streaming when uploading a standard Digital Release Master.

DDP (digital description protocol) is a format used in CD manufacturing. Much like a master lacquer in vinyl pressing, the DDP file is the master file from which CDs are duplicated. The DDP file also encodes essential information like track titles, track order, ISRC codes, credits and copyright information.

If your release plan involves CD duplication it is a good idea to send a DDP file (rather than wav files) to the manufacturer. With some distributors it is possible to have CDs made using wav files, however details like gap length between songs can’t be controlled and will be left up to the distributor or manufacturer.

If your release plan doesn’t involve CD duplication a DDP file is unnecessary.

Not usually...

 

However some instrument recordings can be done in-house, for certain projects this can be accommodated. For most other situations (ex: band sessions) I will try my best to refer you to a nearby recording studio and engineer that I would personally trust to deliver great results (depending on your location this may or may not be possible).

I probably do!

Over the past 15+ years, I've had the pleasure of meeting and working with countless talented and hard-working musicians. I've kept a strong network of instrumentalists, vocalists, songwriters, composers and producers in a vast range of genres.

If you need a musician for your project get in touch and I'll try to find you a good fit!

Do you have any other questions?
Click the contact button below!